Return & Refund Policy

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Please refer to our returns and refunds policy listed below if you have any issues with your order:


Due to the personal and sterile nature of our products, all sales are final except in the case of material defects.  If a product is received that is considered to be defective, Simply Masks, at our discretion, will either replace the product or refund the purchase amount back to the customer.  Simply Masks may require that the defective product be returned for inspection before taking any action.

Return Shipping

If a defective product is requested to be returned, Simply Masks will cover the return shipping back our factory and will provide instructions once a return is initiated.


Contact Us

If you have any questions on how to return an item or request a replacement, please contact us.